Frequently Asked Questions
Patient Information
Frequently Asked Questions
Get quick answers about our diagnostic tests, appointments, and report delivery to help you prepare with confidence.
Questions
Simply enter your location (or allow access to it), select the test or scan you need (e.g., blood test, MRI, ultrasound), and our platform instantly shows nearby trusted facilities with details like distance, availability, ratings, and estimated costs.
No prescription is required to search for facilities or get recommendations. However, most diagnostic and imaging centers will ask for a valid doctor's prescription when you visit or book directly with them. We can help guide you on what to prepare.
Yes, we regularly update our database with real-time info from partnered centers, including current availability, operating hours, and any special requirements (like fasting for certain tests). If something changes, our system reflects it quickly.
We only feature verified centers that meet quality standards (e.g., accredited labs, certified radiologists, clean facilities). User ratings, reviews, and our internal checks help maintain high standards so you can choose with confidence.
Currently, we provide fast recommendations, directions, contact details, and direct links to the center's booking system (where available). Full in-app booking is coming soon—stay tuned!
Absolutely. We prioritize your privacy: location data is used only for search purposes, never shared without consent, and all information is handled with strong encryption and in full compliance with data protection regulations.